Our Services

Facial Treatments

European Facial

A classic, deep cleansing facial that helps maintain a healthy complexion in any type of skin. This facial includes:

  • Deep cleansing
  • Steam
  • Exfoliation
  • Skin analysis
  • Extractions
  • Massage
  • A mask selected for your skin
  • Moisturize

$70 – 55 minutes

Teen Facial

It’s never too early for prevention! This facial includes:

  • Cleansing
  • Steam
  • Exfoliation
  • Extractions
  • A mask selected for your skin
  • Education on basic skin care

$45 – 30 minutes

Gentlemen’s Facial

A deep-cleansing facial designed specifically for the unique skin care needs of men, including sensitivity and razor burn. For those who shave, we recommend shaving the morning of your facial.

$70 – 55 minutes



The Benefits of Treating Your Skin Right

There are a number of reasons for taking care of your skin.

  • The skin is the largest organ in your body and it is a huge part of your appearance. Healthy skin will help you look good and feel good.
  • Taking care of your skin now can keep problems away later. Prevention is always easier than trying to fix issues in the future.
  • Our skin sheds itself daily. Today’s healthy skin will be gone tomorrow, so you need to take care of your skin on a regular basis


Waxing is a method of temporary hair removal which removes the hair from the root. New hairs will gradually grow back, in about a week or so, and they will come in much finer. Up to 70% may not come back at all. I recommend being waxed every 4 to 6 weeks.

For the Ladies

  • Eyebrow, Lip, or Chin … $13.00
  • Any two of the above … $17.00
  • Eyebrow, Lip, and Chin … $22.00
  • Full Face … $28.00
  • Underarms … $19.00
  • Arms … $35.00
  • 1/2 Legs … $48.00
  • Full Legs … $75.00
  • Bikini … $25.00
  • Brazilian … $60.00
  • Stomach … $13.00
  • Lower Back … $13.00

For the Men

  • Men’s Mono-brow … $13.00
  • Men’s Back … $45.00
  • Men’s Chest … $45.00
How long does hair have to be before I get waxed?
Hair should be at least 1/4” long (two weeks worth of growth).
Does it hurt?
The first time hurts the most, but the discomfort quickly subsides. By the time we finish, the discomfort is gone.
How often should I get waxed?
Generally every five weeks. After your first waxing, up to 70% of the hair will not return. When hair grows back, even very coarse hair comes in much finer.
Are there any restrictions after waxing?
For the first 24 hours after waxing, avoid tanning and hot tubs.
How do I avoid ingrown hairs and bumps?
The best way is to exfoliate the waxed area and apply moisturizer. There are also products you can buy specifically for this problem.

Other Services


Reflexology is an ancient art form based on the principles that there are “reflex zones” in the feet, hands, and ears that correspond to “zones” or every part, gland, and organ of the human body.

Applying pressure to these “reflexes” eases tension, improves circulation, and promotes the natural function and health of these various zones.

45 minutes … $50.00

Lash and Brow Enhancements

If your lashes or brows are too sparse, too thin, or too light in color, I can help!

Please call us for more information.


What They Say

Gloria H. -- Buffalo, NY

Found Tracy’s Retreat online and read positive reviews about their experiences with her. Went for my first wax – to do something not me but me – 53 years old and still young at heart and Hubby loves it too! Tracey was great in that she explained what she was going to do every step of the way and tried to be as gentle as possible. This being my first time definitely had some “ouchy” moments. I’m definitely going back to Tracy for a follow-up – she assured me the second time around and on that it gets much better. I highly recommend her!

Touriea S. -- Buffalo, NY

Tracy does the best waxes EVER!! I’ve been going to her since 2011 and I love the service and she remembers you and gives great convo. The procedure is quick and efficient and with a good clean result. I am satisfied!

Kristina W. -- Irving, NY (Yes, I make a 45 minute drive just to see her)

“Tracy is amazing. I will TRULY never go anywhere else again!! I made the mistake of going to another “salon/spa”, and the woman completely messed up my eyebrows. I’ve learned my lesson and won’t be going anywhere besides Tracy’s Retreat from now on! I’ve received everything from a Brazilian, to eyebrows, to full face, and the results are all amazing! Best thing is, she will get me in as soon as possible. With my hectic schedule, I’m usually calling last minute, but she always figures out a way to satisfy my needs. Tracy is a great esthetician and a good friend. Thank you!!!”

Chantina H. -- Buffalo, NY

“I must admit I was hesitant the first time, but because I’ll try almost anything at least once, I made a waxing appointment and went. Now, I look forward to my appointments. Tracy is very professional, patient and creates such an atmosphere of relaxation that I barely feel anything and it’s over before I know it. She is so great that I and two other ladies from my office schedule appointments every 4 weeks during our lunch hour. Tracy affectionately calls us “The Girls.” Now that the Retreat has expanded and offers additional services, it’ll be my second home.”

Gretchen R. -- Buffalo, NY

“I have a friend who recommended Tracy to me a year ago, but I used a Groupon to some other spa for my first Brazilian wax. My experience with it was horribly painful, it lasted over an hour, and it was not a very “successful” wax job. During my first visit with Tracy, I immediately felt comfortable with her, and she was done in 15 minutes. I have been coming back on a monthly basis now and get great results every time. She is quick, knows what she is doing, and does a great job of making you feel comfortable during the whole process. Tracy is the best, and one time with her will make you keep coming back!”

Rachel M. -- Kenmore, NY

“Awesome experience here! I will definitely come back again. I felt very comfortable and Tracy was very friendly. It was my first bikini wax and the fact that she walked me through it made me feel much more relaxed.”


Your appointment is very important to me; it is reserved especially for you. I understand that sometimes schedule adjustments are necessary; therefore, I respectfully request at least 24 hours’ notice for cancellations and reschedules.

24-Hour Cancellation Policy

Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time. Furthermore, clients on our waiting list miss the opportunity to receive services.

As a courtesy, I send a text reminder the day before your appointment, but it is YOUR RESPONSIBILITY to remember your appointment date and time to avoid late arrivals, missed appointments, and cancellation fees.

Cancellations with less than 24-hours’ notice will result in a charge of 50% of the scheduled service amount.


We cannot offer refunds for services.

Our gift cards do not expire and therefore are non-refundable.

Refunds are only offered for products that are defective and must be requested within 30 days of purchase.

Rodan + Fields products purchased on our online store are covered by the Rodan + Fields Satisfaction Guarantee.

If you have any questions, please call us at 716.479.4181.


We do not share your email, physical address, or personal information with anyone, ever.

Tracy’s Retreat Gift Card purchases are handled through PayPal. We never have access to your credit card information. 

Purchases made on the Rodan + Fields e-store are covered by their privacy policy.

If you have any questions, please call us at 716.479.4181.

Come On In

Treat Yourself to a Relaxing Day at the Spa

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Due to complications from hip revision surgery, Tracy's Retreat will be closed until further notice. We apologize for any inconvenience. Please check back here for updates. We look forward to seeing you again soon!


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